سياسة الاسترجاع والاستبدال
يمكنكم طلب استرجاع أو استبدال خلال 7 أيام من الاستلام.
الشروط:
للتقديم: ksapremium26@gmail.com مع رقم الطلب.
تكلفة الإرجاع يتحملها العميل إلا في حالة وجود عيب.
يتم معالجة الاسترجاع خلال 5–10 أيام عمل بعد الفحص.
EXCHANGE & RETURN POLICY
At KSA Premium, we offer a 7-day return and exchange policy from the date of delivery
To be eligible for a return or exchange, the item must be
How to request a return: Simply contact us at ksapremium26@gmail.com with your order number and reason for return. Our team will get back to you within 24 hours
Shipping costs: Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect. In that case, KSA Premium will cover the return shipping fee
Refunds: If your return is approved, refunds are processed within 5 to 10 business days after the item has been received and inspected
KSA Premium reserves the right to refuse any return that does not meet the above conditions
